- Processing Time: Orders are processed within 3-5 business days.
- Shipping Method: We offer free shipping within Canada via Canada Post.
- Delivery Time: Once shipped, delivery typically takes 7-14 business days, depending on your location.
- Order Tracking: A tracking number will be provided once your order ships. You can track your order anytime through our “Track Your Order” page in the navigation menu.
We’re confident in the quality of our products, and we want you to love what you’ve ordered. If not, return your item(s) within 14 days for a full refund (excluding shipping). Return shipping and duties are the buyer’s responsibility.
At Keth Official, we're here for you every step of the way. Our dedicated customer service team is available 24/7, ready to assist with any questions or concerns. Reach out to us anytime through our contact form or email us at info@kethofficial.com – we’re always happy to help.