At Keth Official, we stand behind the quality of our products 100%. However, if you are not satisfied, we offer a 14-day money-back guarantee. You can return your product to us within 14 days of receiving it.
As a trusted Toronto brand, our passion is to to help you shine. We bring you the latest trends at the best prices and prioritize customer satisfaction with our premium service.
Once your order has shipped, you will receive a tracking number. You can track your order anytime through our “Track Your Order” page in the navigation menu.
Shipping typically takes 7-14 business days after your order has been processed and shipped, depending on your location within Canada. You’ll receive a tracking number once your order is shipped so you can keep an eye on its journey.
If you’re not completely satisfied, you can return your item(s) within 14 days as long as it meets our return conditions. Return shipping and duties are the buyer’s responsibility.
If your return meets our policy, we’ll process your refund within 14 days of receiving the item. Refunds will be issued to the original payment method, excluding shipping and duties.
Our customer service team is available 24/7. Reach us via the contact form or email info@kethofficial.com – we’re here to help!
Free shipping available across Canada.
Our team is here to assist you.
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Crafted with Canadian heart and hustle.